Jaida Preston, who recently achieved her Apprenticeship at the Academy, studied at Hillcrest Girls School in Weoley Castle she joined the beauty industry studying Level 2 Beauty Therapy.

How did you find out about the Apprenticeship?

I didn’t want to progress to Level 3 but definitely wanted to stay in beauty.   I approached Protocol Consultancy Services to help me find a suitable apprenticeship and that’s when I found the Admin role at West Midlands Nail and Beauty Academy.  This was the perfect compromise.

What is your typical day?

It’s a very busy and exciting environment.   I am the first port of call for telephone enquiries.  This is an important part of my job as potential students are constantly contacting us for advice regarding the wide variety of beauty courses we offer.

I always welcome new students at the reception and make sure they feel comfortable during their first few days.

Admin wise I look after all the filing, scan, and photocopy documents when needed.  I also support the tutors helping to set up and help plan their day.   I’ve also started doing some of the social media and marketing and look after the ever-growing mailing list.

How do you see your career going?

The Apprenticeship ends in November and after that I want to do Level 3 Customer Service so that I can become more experienced and help Academy Director Lyndsey to grow the business further.

What makes West Midlands Nail and Beauty Academy so special?

We do a lot for students that attend our courses.  We offer full support during and after their training and go that extra mile to make sure students feel confident in what they are doing at all times.  We also support Help for Heroes by providing complimentary treatments for veterans and their families on a regular basis.

Have you enjoyed the Apprenticeship?

Absolutely!  I’m definitely more confident when speaking to the public and my computer skills have improved enormously.

I’ve also taken part in promotional events at NEC Birmingham and supported the Academy’s award-winning students by offering my nail modelling skills during competitions!

Do you recommend the scheme?

Definitely.   Academy Director Lyndsey Tidmarsh has been so supportive in getting my Apprenticeship qualification.  If I am stuck on something I just ask and she’ll give me a lot of time and advice.

I’m also delighted that Lyndsey is willing to take me on full-time after my Apprenticeship ends this month. (November).

Protocol Consultancy Services are a leading training provider based in Birmingham.   You can find out more here